Privacy Policy

Last Updated: 14 October 2026

GAMER4LIFE ("we", "us", or "our") is operated by DEYENZ SDN BHD, a company registered in Malaysia.

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and protect your personal data when you visit our website, purchase our products or communicate with us.

This policy is intended to comply with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA), as amended, and other applicable privacy requirements.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal and Contact Information

  • Full name

  • Email address

  • Telephone or WhatsApp number

  • Billing and shipping addresses

Order and Transaction Information

  • Products purchased

  • Order number and purchase history

  • Payment status and transaction references

  • Delivery and tracking information

  • Warranty and customer support records

Technical and Website Information

  • IP address

  • Browser and device information

  • Website usage and browsing activity

  • Cookies and similar tracking technologies

Customer Communications

We may retain messages, enquiries, feedback and other information you provide through email, WhatsApp, website forms or customer support channels.

We only collect information reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your personal information to:

  1. Process and confirm purchases.

  2. Receive and verify payments.

  3. Arrange shipping and delivery.

  4. Provide order updates and tracking information.

  5. Manage product warranties, returns and refunds.

  6. Respond to customer enquiries and provide technical support.

  7. Improve our website, products and customer experience.

  8. Prevent fraud, unauthorized transactions and misuse of our services.

  9. Meet applicable legal, tax and accounting obligations.

  10. Send promotional messages, special offers or product updates where permitted by law and your marketing preferences.

We will not use your personal data for unrelated purposes without an appropriate legal basis or consent where required.

3. Payment Information

Payments made through our website are processed by the payment service providers available at checkout.

We do not intentionally collect or store complete credit card numbers, card security codes or other sensitive card authentication details on our own systems.

Payment providers may process payment information according to their respective privacy policies and security procedures.

4. Sharing Your Information

We do not sell your personal information to advertisers or data brokers.

We may share necessary information with trusted third parties, including:

  • Payment service providers to process transactions.

  • Courier and logistics companies, including DHL and other delivery partners, to fulfil orders.

  • Website hosting and e-commerce service providers, including Hostinger, to operate our online store.

  • Customer communication providers, including WhatsApp and email services, to respond to enquiries and provide updates.

  • Professional advisers and authorities where required by applicable laws or legitimate legal processes.

We aim to share only the information necessary for each service and require appropriate safeguards where applicable.

5. International Data Transfers

As GAMER4LIFE may serve customers in Malaysia and other countries, personal information may be processed or transferred outside Malaysia when necessary to fulfil orders, process payments, arrange international shipping or provide website services.

Where required, we will take appropriate measures to protect personal data transferred internationally in accordance with applicable data protection laws.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Maintain shopping cart functionality.

  • Remember website preferences.

  • Improve website performance and security.

  • Understand website traffic and customer interactions.

  • Measure marketing effectiveness, where applicable.

You can manage or disable cookies through your browser settings. Certain website features may not function correctly if essential cookies are disabled.

Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.

7. Marketing Communications

We may send promotional messages, product announcements or special offers by email, WhatsApp or other communication channels where permitted.

You may opt out of marketing communications at any time by following the unsubscribe instructions, where provided, or contacting us directly.

Opting out of promotional communications will not prevent us from sending important messages relating to your orders, deliveries, payments or warranty requests.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

These measures may include secure website connections, access controls and the use of reputable third-party service providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions and deliveries.

  • Provide warranty and after-sales support.

  • Maintain business and accounting records.

  • Resolve disputes.

  • Fulfil applicable legal and regulatory requirements.

When personal data is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to applicable legal obligations.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Withdraw consent where processing is based on consent.

  • Request that we stop certain uses of your personal information, including direct marketing.

  • Request deletion of personal information where applicable.

  • Make enquiries or complaints regarding the handling of your personal information.

We may need to verify your identity before processing certain requests.

Some requests may be limited by applicable legal requirements, including mandatory transaction and accounting record retention.

11. Children's Privacy

Our website and online purchasing services are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate authorization where required by law.

If you believe a child has provided personal information improperly, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms or external resources.

We are not responsible for the privacy practices of third-party websites. We encourage customers to review their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website services or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent for material changes.

14. Contact Us

If you have any questions, concerns or requests relating to your personal information, please contact:

GAMER4LIFE

WhatsApp: +60 18-323 5010

Website: https://gamer4life.shop

Email: gamer4life.my@gmail.com

Business Address: [Insert registered or business correspondence address]

We will review privacy-related enquiries and respond in accordance with applicable laws.